Terminology

AA
Affirmative Action
A government policy established to redress past discrimination through active measures to increase equal opportunities, as in admissions or employment, for minority groups and women.
Similar terms: EEO

EEO
Equal Employment Opportunity
The Federal legislation mandating nondiscriminatory hiring practices. It includes policies, procedures, and programs for the recruitment, employment, training, promotion, layoff, compensation and retention of minority and physically handicapped persons and women.
Similar terms: AA

OFCCP
Office of Federal Contract Compliance Programs
The regulatory office within the U.S. Department of Labor responsible for ensuring that organizations doing business with the Federal government comply with the laws and regulations concerning nondiscrimination and affirmative action.
Similar terms:

PM
Performance Management
The process of evaluating employee job performance through the use of assessment tools, coaching and counseling. Performance management involves aligning goals, monitoring and rating performance, providing feedback, setting expectations, developing competencies and the capacity to perform, and rewarding results.
Similar terms: EPM (Enterprise Performance Management)

HCM
Human Capital Management
The process of acquiring, developing, deploying and retaining the collective knowledge, skills and abilities of an organization�s employees by implementing processes and systems that match employee talent to the organization�s overall business goals.
Similar terms: WFM, WLM, ITM, TM

WFM
Workforce Management
The process managing an organization�s workforce by centralizing programs for tasks such as applicant tracking, sourcing, onboarding, performance and compensation management, regulatory compliance, and employee referrals, into one system. Integration of these functions allows organizations to more effectively manage and analyze its workforce to meet current, and predict future talent needs.
Similar terms: HCM, WLM, ITM. TM

WLM
Workforce Lifecycle Management
The continual evaluation of an organization�s workforce to determine what actions must be taken to respond to future talent needs. Workforce Lifecycle Management aims to incorporate talent management, performance management, incentive management and learning management.
Similar terms: HCM, WFM, ITM, TM

ITM
Integrated Talent Management
A suite of tools used to help organizations deploy and optimize its talent pool by creating and aligning HR processes that link employee development, succession and retention strategies with targeted learning opportunities, compensation strategies, performance management, development planning, internal movement, and promotion processes.
Similar terms: HCM, WFM, WLM, TM

TM
Talent Management
The process of ensuring an organization has a continuous supply of highly productive individuals in the right job at the right time. This includes implementing strategies designed to increase workplace productivity and improve processes for attracting, developing, retaining and utilizing people with the required skills and competencies to meet current and future strategic business needs.
Similar terms: HCM, WFM, WLM, ITM

TMAS
Talent Management Application System
An integrated set of applications that help automate the main strategic talent management processes, including: workforce planning, talent acquisition, performance management, career development, succession planning, compensation management and competency management. *SOURCE: Gartner
Similar terms: ITM, WLM, WFM

ATS
Applicant Tracking System
A system that allows an organization to collect and store candidate and job-related data and track and monitor the progress of candidates through all stages of the hiring process.

HRMS
Human Resource Management System
A software application that combines various human resource functions, such as recruiting, benefits, payroll, etc., into one package and allows organizations to track and report on these functions.
Similar terms: HRIS

HRIS
Human Resource Information System
A system used to collect, store, and maintain an organization�s employee and HR-related information. HRIS� often includes reporting capabilities.
Similar terms: HRMS

ERP
Enterprise Resource Planning
A management information system designed to integrate and align all departments and functions across a company onto a single system or software program. ERP combines various business practices together so that different departments can more easily share information and communicate with each other.

CRM
Customer Relationship Management
The business strategy of implementing processes and procedures to learn more about customer opinion and behavior in order to provide services and products that meet their needs and develop stronger relationships with them. CRM typically involves: improving customer service, increasing customer loyalty and expanding the client base.

ASP
Application Service Provider
A third-party organization that hosts and maintains software applications in-house and rents the applications to customers over the Internet for a fee.
Similar terms: SaaS

SaaS
Software as a Service
A software solution designed specifically for web delivery that is deployed on demand and supported by the software vendor as a service. This delivery model eliminates the need of the customer to perform daily maintenance and provide technical support for the software.
Similar terms: ASP

BPO
Business Process Outsourcing
The process of hiring a third party to handle various business processes within an organization. This can include procurement, finance and accounting, supply-chain logistics and human resources.
Similar terms: RPO, HRO

RPO
Recruitment Process Outsourcing
The process of hiring a third party to handle various aspects of an organizations recruiting function.
Similar terms: BPO, HRO

HRO
Human Resources Outsourcing
The process of hiring a third party to handle various aspects of an organizations HR function. This can include recruitment, payroll, benefits, and training.
Similar terms: RPO, BPO

VMS
Vendor Management System
A system that assists an organization in managing their contingent workforce and its relationships with staffing vendors. These systems streamline and automate tasks such as generating job orders, distributing job orders to vendors, qualifying candidates and maintaining records on temporary employees.